Accessibility Statement

Flicks Hair is committed to ensuring digital accessibility for people of all abilities. We believe everyone should be able to access information about our services and book appointments with ease.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility is an ongoing effort, and we are continuously working to improve the user experience for all visitors to our website.

We have implemented the following accessibility features on our website:

• Keyboard navigation throughout the site
• Skip to main content link on every page
• Consistent navigation structure across all pages
• Clear heading hierarchy (h1 → h2 → h3)
• Descriptive link text that makes sense out of context
• Alt text for all meaningful images
• Sufficient colour contrast (WCAG AA compliant)
• Resizable text without loss of functionality
• Visible focus indicators on all interactive elements

Our website is designed to be compatible with assistive technologies and various browsing environments:

• Works with popular screen readers (NVDA, VoiceOver, JAWS)
• Supports browser zoom up to 200% without horizontal scrolling
• Core content accessible without JavaScript
• Mobile-responsive design for all screen sizes
• Touch-friendly interactive elements (minimum 44×44px targets)

While we strive for full accessibility, some areas may have limitations:

• Google Maps Embed: The embedded map on our contact page is a third-party component and may have limited accessibility. We provide the full address as text for screen reader users.
• Third-Party Booking (Fresha): Our appointment booking is handled by Fresha, which follows their own accessibility standards. If you experience difficulties booking, please contact us directly by phone or email.
• Portfolio Images: As we add portfolio content, we commit to providing meaningful alt text for all images.

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

We aim to respond to accessibility feedback within 5 business days and will work to resolve any issues as quickly as possible.

This website has been built with accessibility in mind using the following approaches:

• Semantic HTML5: Proper use of headings, landmarks, lists, and other semantic elements
• ARIA Landmarks: Navigation, main content, and footer regions are clearly defined
• Structured Data: Schema.org markup for improved machine readability
• Progressive Enhancement: Core functionality works without JavaScript

Our accessibility standards are tested against:

• WCAG 2.1 Level AA success criteria
• Manual keyboard navigation testing
• Screen reader compatibility checks
• Automated accessibility scanning tools

If you need assistance accessing any information on our website or would like to book an appointment, please don't hesitate to contact us. We're here to help.

Visit our Contact page →